Software2024-09-10T08:12:13+00:00

TIAL Connect –
The Flagship Software

Our mission is to pioneer the future of insurance software solutions across Africa, infusing each client interaction with innovation and dedicated support.

We envision a future where the insurance industry is transformed by the power of digital revolution.

TIAL Connect –
The Flagship Software

Our mission is to pioneer the future of insurance software solutions across Africa, infusing each client interaction with innovation and dedicated support.

We envision a future where the insurance industry is transformed by the power of digital revolution.

Insurance Management
Software Solutions

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Insurance Management
Software Solutions

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Features

Features

Our solution integrates the entire insurance process, from premium collection to claim payment,
ensuring data transparency and providing powerful analytics for informed decision-making.

Our solution integrates the entire insurance process, from premium collection to claim payment, ensuring data transparency and providing powerful analytics for informed decision-making.

TIAL Connect

Unlock the future of insurance with TIAL Connect. Leveraging 25 years of industry experience, our core platform offers comprehensive solutions for policy management, financial transactions, claims processing, CRM, reinsurance management, and insightful reporting. 

TIAL Web Service

An internal SOAP service that connects to a configuration database to execute caller requests. It retrieves client-specific details and runtime settings from the database, performing all actions on the target TIAL Connect database.

Centralize

This task management system streamlines all business aspects, from client liaison to project planning. Clients log their support requests, which are then systematically assigned by the account manager, ensuring conflict-free task distribution.

Product Suite

A key feature in the broader system, designed to optimise product management and customisation. It enhances efficiency for TIAL, service providers, and clients, facilitating seamless product changes and development.

Business Needs

Recognising the unique insurance classes and services offered by you, we aim to tailor our software
solutions to each specialised area, including the Acuideas division.

Recognising the uniqueness of your insurance services, TIAL Connect is a versatile, ACORD-compliant, and insurer-approved software solution tailored for you.

It integrates the entire insurance value chain, supporting 52 insurance classes. We provide business analyst services to enhance system functionality so that our adaptable software fits seamlessly into your workflow.

With TIAL, you receive dedicated support, training, and continuous system upgrades to meet your evolving needs.

Business Needs

Recognising the unique insurance classes and services offered by you, we aim to tailor our software solutions to each specialised area, including the Acuideas division.

Recognising the uniqueness of your insurance services, TIAL Connect is a versatile, ACORD-compliant, and insurer-approved software solution tailored for you.

It integrates the entire insurance value chain, supporting 52 insurance classes. We provide business analyst services to enhance system functionality so that our adaptable software fits seamlessly into your workflow.

With TIAL, you receive dedicated support, training, and continuous system upgrades to meet your evolving needs.

The TIAL Blog

The TIAL Blog

Why Speed & Transparency Matter in Claims

By |November 25, 2025|Categories: All Articles, Insurance|

Why Speed & Transparency Matter in Claims What Costs Insurers More Than Fraud? Slow Claims and Lack of Response Speed and transparency are no longer optional - they’re strategic imperatives. In 2024, the National Financial Ombud Scheme recorded over 11,000 non-life insurance complaints. A significant portion of

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How Insurers Can Stay Agile in a Changing Market

By |November 24, 2025|Categories: All Articles, Insurance|

How Insurers Can Stay Agile in a Changing Market In today’s insurance landscape, change is the only constant. Economic volatility, evolving regulations, and shifting customer expectations are reshaping how insurers operate. To thrive, not just survive, insurers must be agile: able to respond quickly, adapt intelligently, and

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POPIA: Protecting Data. Powering Innovation.

By |November 10, 2025|Categories: All Articles, Insurance|

POPIA: Protecting Data. Powering Innovation. Cybercrime tops the global risk list, yet South Africa ranks below average in preparedness - what does this mean for compliance in the digital age? According to PwC’s Insurance Banana Skins 2025 report, cybercrime is the #1 global risk and #2 in

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